Shipping Policy
Last Updated: [21/02/2025]
Welcome to Old School Diaries! We aim to deliver your favorite anime-themed merchandise as quickly and safely as possible. Please review our shipping policy below.
📦 Shipping & Delivery
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends & holidays).
- You will receive an email confirmation with tracking details once your order is shipped.
2. Shipping Methods & Estimated Delivery
We offer the following shipping options:
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping | 5-10 business days | Based on location |
Express Shipping | 2-5 business days | Based on carrier rates |
International Shipping | 10-20 business days | Based on country |
Delivery times may vary due to carrier delays, customs processing, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location.
- Free shipping may be available for orders over a certain amount (check promotions).
4. International Shipping
- We ship worldwide! 🌍
- Customers are responsible for any customs duties or import taxes imposed by their country.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order on our website or the carrier’s tracking page.
6. Delayed, Lost, or Stolen Packages
- If your package is delayed, please allow extra time before contacting support.
- If your package is marked delivered but not received, check with neighbors or contact the carrier.
- Old School Diaries is not responsible for lost or stolen packages once marked as delivered.
7. Shipping Address Changes
- Ensure your shipping address is correct before placing an order.
- If you need to update your address, contact us within 12 hours of placing your order.
8. Returns & Exchanges
- Please check our Return Policy [Insert Link] for details on returns and exchanges.
📩 Need Help?
For shipping inquiries, contact us at [oldschooldairies12@gmail.com] or via our Contact Us page.